Privacy Policy

We only collect the information we need to respond to you and to run this website:

• Information you give us. When you submit our contact form, we receive your name, email address, company name, phone number (optional), and the message you write.
• WhatsApp, phone, and email. If you contact us directly through WhatsApp, phone, or email, we receive the details and messages you choose to share.
• Usage information. We use privacy-friendly analytics to understand how visitors use the website, such as pages viewed, referring pages, approximate country, and device or browser type.

We do not ask for or knowingly collect sensitive personal data through this website.

• To reply to your enquiries and consultation requests.
• To discuss, prepare, and deliver the services you ask us about.
• To improve our website content, performance, and user experience.
• To keep the website secure and prevent misuse.
• To meet our legal and regulatory obligations.

We do not sell or rent your personal information. We only share it with trusted service providers that help us operate the website, under their own privacy and security commitments:

• Vercel — website hosting and privacy-friendly analytics.
• Resend — delivering contact form submissions to our team by email.
• Neon — database hosting for our blog content.
• ClickRank — search engine optimisation tooling.
• WhatsApp (Meta) — when you choose to message us on WhatsApp.

We may also disclose information when required by law, or to protect our rights, users, or the security of our services.

Our public website does not use advertising cookies. Our analytics are designed to work without tracking cookies. Third-party services we link to or embed, such as WhatsApp or our social media pages, may use their own cookies under their own policies. You can control or delete cookies at any time through your browser settings.

We keep enquiry details only for as long as needed to respond to you, manage our business relationship, and meet legal or accounting obligations. When the information is no longer needed, we delete it or anonymise it.

We use appropriate technical and organisational measures to protect your information, including encrypted (HTTPS) connections and access restricted to authorised team members. No method of transmission over the internet is completely secure, but we work to protect your data and review our practices regularly.

We operate from Egypt and Saudi Arabia, and some of our service providers process data in other countries. When your information is transferred across borders, we take reasonable steps to make sure it stays protected in line with this policy and applicable data protection laws.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your information.
• Object to or restrict certain uses of your information.
• Withdraw your consent at any time, where we rely on consent.

To make a request, email us at info@digitizeflow.com. We will respond within a reasonable time and in line with applicable law.

Our website links to external websites, such as Microsoft and our social media pages. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.